Legal & Compliance Center
Every policy governing your relationship with DireBit, in one place. DireBit is a trading name of DIRE MONEY TRANSMITTER LLC, a money services business registered with FinCEN and licensed as a money transmitter in the State of Washington. Each policy below is a standalone document with its own effective date.
Terms of Service
The binding agreement between you and DireBit: eligibility, accounts, orders, custody, fees, prohibited activity, liability and dispute resolution.
Privacy Policy
What personal information we collect, why we collect it, who we share it with, how long we keep it, and the rights you can exercise.
AML & KYC Policy
Our Bank Secrecy Act compliance program: customer identification, due diligence, sanctions screening, transaction monitoring and regulatory reporting.
Risk Disclosure
The material risks of buying, selling, holding and transferring digital assets — volatility, irreversibility, custody, security and regulatory change.
Cookie Policy
How we use cookies and local browser storage, and how to control them. We use no advertising or cross-site tracking cookies.
Licensing & Regulatory Status
Our registrations and licenses, how to verify them independently with each authority, and what they do and do not mean.
The essentials, in plain language
- Who you are dealing with. DIRE MONEY TRANSMITTER LLC, 9000 Renton Ave S Unit 1, Seattle, WA 98118-5059, United States. FinCEN MSB registration 31000295099665, NMLS ID 2376963, Washington money transmitter license #550-MT-147183.
- Identity verification is mandatory. Every customer completes KYC before transacting. There are no anonymous accounts.
- You must be 18 or over and a United States resident in a state where we are licensed to operate. DireBit is not offered outside the United States.
- Your assets are not insured. Balances are not FDIC, NCUA or SIPC insured and are not covered by any government compensation scheme.
- Digital assets are risky. Prices are volatile, transactions are irreversible, and you can lose everything you put in.
- We give no advice. DireBit is not an investment adviser or broker-dealer, recommends nothing, and guarantees no return.
- We do not sell your data and we run no advertising or cross-site tracking on this website.
- If something goes wrong, contact us first; if we cannot resolve it, you can escalate to the Washington State Department of Financial Institutions.
Contact
| General support | [email protected] |
| Privacy and data rights | [email protected] |
| Compliance and law enforcement | [email protected] |
| Telephone | +1 206 235 4353 |
| Post | DIRE MONEY TRANSMITTER LLC, 9000 Renton Ave S Unit 1, Seattle, WA 98118-5059, United States |
Previous versions of any policy are available on request from [email protected].